Sigma Supplies - Direct Return Policy

Sigma Supplies - Direct Return Policy

At Sigma Supplies - Direct, we prioritize your satisfaction and strive to ensure that you are completely happy with your purchase. However, due to the nature of the products we offer, we have established a strict return policy that we ask all customers to understand.

Final Sale Policy

For hygiene and safety reasons, we cannot accept returns on any personal care hygiene essentials, and related products once they have been Purchased. We do not accept returns on electronic products once they have been sold. We will open and check all electronic product to ensure that they are in perfect working condition.

Tips

Electronic items can be damaged by power surges; you should make sure to use Surge Protection outlets to plug in your electronic products. Power inverters can damage electronic products. If you are using an inverter as a power source, you should make sure you turn on the inverter first before plugging your electronic item.

Important Notes:

- Quality Assurance: We take great care in ensuring that all items are thoroughly inspected before being shipped. In the rare event that a product arrives defective or damaged, please contact our customer service team within 48 hours of receiving your order to discuss potential resolutions.

- Customer Service: If you have any questions about the products or your order, our customer service team is here to assist you. Please feel free to reach out via email or phone during our business hours.

Consumer Rights

This return policy does not affect your statutory rights. In cases of manufacturing faults or damages caused during shipping, we will gladly work with you to provide a suitable resolution.

Updates to Policy

This Return Policy is subject to change at our discretion. We recommend that all customers review our policy periodically to stay informed about any updates.

We appreciate your understanding and thank you for choosing Sigma Supplies - Direct for your personal care and supply needs. Your satisfaction is our priority, and we look forward to serving you again!