Privacy Matters

Privacy Policy — Sigma Supplies – Direct

Sigma Supplies – Direct (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information We Collect

Information you provide

We collect information you give us when you create an account, place an order, or contact us, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third‑party payment providers)

Information collected automatically

When you use our website, we automatically collect:

• IP address

• Device and browser type

• Pages viewed and actions taken

• Referring website links

• Cookies and similar technologies used for functionality, analytics, and improving your experience

Information about others

If you provide information about someone else (e.g., a delivery recipient), we use it only for that purpose.

Information from partners

We may receive basic information from service providers who help us process payments, deliver orders, or improve our website.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate with you about your purchases

• Improve our website, products, and customer experience

• Provide customer support

• Send marketing messages (only if you opt in)

• Protect our systems and prevent fraud

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies to:

• Keep your shopping cart active

• Remember your preferences

• Improve website performance

• Analyze traffic and usage patterns

You can disable cookies in your browser, but some features may not work properly.

4. How We Share Your Information

We may share your information with:

• Service providers (payment processors, delivery companies, website hosting, analytics tools)

• Business partners who help us operate our services

• Legal authorities, if required by law

• Successor companies, if our business is sold or reorganized

We do not share your information with third parties for their own marketing.

5. How We Protect Your Information

We use reasonable security measures to protect your information, including:

• Encrypted website connections (HTTPS)

• Secure payment processing

• Access controls and monitoring

No system is 100% secure, but we take appropriate steps to safeguard your data.

6. Your Choices

You may:

• Update or correct your account information

• Opt out of marketing emails at any time

• Request that we delete your account

• Disable cookies in your browser

To make a request, contact us using the details below.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them.

8. Links to Other Websites

Our website may contain links to third‑party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with the revised date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Sigma Supplies – Direct
Frenchman's Cay, Tortola
British Virgin Islands
Email: admin@sigmasupplies-direct.com
Phone: 1284-342-4897